FAQ
City Winners is the online Prize Draw site where you can enter for the chance to win Prizes with Personality brought to you by City AM.
City A.M. is a free business-focused newspaper and online publication based in London. It covers financial news, economic updates, market analysis, and business trends, with a focus on the UK and global economy. You can visit here www.cityam.com
To register for a City Winners account, you must be at least 18 years old and reside in the United Kingdom. During registration, you'll need to provide your email address, phone number, date of birth and first part of your Postcode.
Your mobile number is used to register all your entries and to contact you if you win. To ensure it is correct and belongs to you, we send a one-time passcode (OTP) to verify it during registration. Once confirmed, you can use your mobile number to sign in
Please allow at least 5 minutes before requesting a new one. If the issue persists, our friendly customer care team is happy to assist, just send us an email on [email protected]
No. You will need a UK registered mobile number.
You must be 18 years or older to enter our Prize Draws. We ask for your date of birth to confirm your eligibility to enter our Prize Draws
Please enter the email address you believe you used and click Forgotten password. If you still can't remember your username, feel free to email our customer care team at [email protected] for assistance.
Select the number of tickets you wish to buy for your Prize Draw and click ENTER NOW to then purchase your tickets and be entered
No, you cannot enter a Prize Draw on someone else's behalf.
The cost of entry depends on the specific Prize Draw and the number of entries you wish to purchase. All entry fees are clearly outlined in the terms and conditions of each competition.
If you win, we will contact you via the mobile number you registered or provided with your entry.
To enter by the Free postal method, please send to the address below, a written entry, including your full name, confirmation that you are over 18 years of age at the time of entry and your telephone number including the area code if you’re using a landline. Please also state the name of The Prize Draw you are entering. Each Postal Entry will receive one ticket into the Prize Draw they have selected.
Postal entry address - CITY WINNERS, 6th Floor, 107 Cheapside, London, EC2V 6DN, United Kingdom.
Postal‑entry deadline
Prize Draw entries must be received at the above address by the closing time and date advertised for that Prize Draw . All valid postal entries will then be sent to our independent draw co-ordinator and will be included in the Prize Draw alongside online entries. To allow for postal entries to be included and sent from the above address to our independent facilitator, each Prize Draw will take place no less than 3 working* days after the Prize Draw has closed.
Sending a postal entry is at the entrant’s own risk. We are not responsible for entries that are lost, delayed, damaged, mis‑addressed, illegible, incomplete, postage‑due or otherwise not received in time (including industrial action or adverse weather). To avoid disappointment, we recommend allowing sufficient mailing time.
Confirmation of receipt
We do not acknowledge receipt of postal entries. Entrants who wish to confirm delivery should use a tracked service.
Postal entry address - CITY WINNERS, 6th Floor, 107 Cheapside, London, EC2V 6DN, United Kingdom.
Postal‑entry deadline
Prize Draw entries must be received at the above address by the closing time and date advertised for that Prize Draw . All valid postal entries will then be sent to our independent draw co-ordinator and will be included in the Prize Draw alongside online entries. To allow for postal entries to be included and sent from the above address to our independent facilitator, each Prize Draw will take place no less than 3 working* days after the Prize Draw has closed.
- Working day” means any day other than Saturday, Sunday or a public holiday in England.
- We record the date of receipt when the postal item is delivered to our registered office (not the post‑mark date).
- Entries received after the Prize Draw closes will not be included and will be securely destroyed.
Sending a postal entry is at the entrant’s own risk. We are not responsible for entries that are lost, delayed, damaged, mis‑addressed, illegible, incomplete, postage‑due or otherwise not received in time (including industrial action or adverse weather). To avoid disappointment, we recommend allowing sufficient mailing time.
Confirmation of receipt
We do not acknowledge receipt of postal entries. Entrants who wish to confirm delivery should use a tracked service.
All eligible entries received during the Prize Draw Period will be entered into a random draw. The Prize Draw will be conducted using a cryptographically secure electronic random-number generator (RNG) that follows current best practice for entropy sourcing and algorithmic randomness. The RNG is independently audited and produces provably random outcomes; no manual intervention or human judgment influences the result. A unique reference number is assigned to every valid entry, and the RNG selects the winning reference numbers in a single, indivisible operation to ensure fairness and impartiality.
The Promoter retains complete audit logs of the Prize draw process. By entering, participants acknowledge that the winners are determined solely by this cryptographically secure RNG process and accept that the Promoter’s decision is final and binding.
The Promoter retains complete audit logs of the Prize draw process. By entering, participants acknowledge that the winners are determined solely by this cryptographically secure RNG process and accept that the Promoter’s decision is final and binding.